All domestic orders are shipped via Royal Mail, and all international orders are shipped via DHL. Order processing may take up to 3 days. An email containing the tracking number will be sent to you when the order ships. All packages are insured and trackable.

Our standard delivery & return policies do not apply to made-to-order products or items marked as Final Sale. Shipping surcharges may be applied on orders requiring multiple deliveries. If we anticipate longer delivery times for a specific product, that information will be listed above and in checkout and the order confirmation email.

For more information, visit Client Services.

For questions about this piece, our Client Services team is available to help you.

WhatsApp: +44 7428 000354

UK Phone Line: +44 7428 000354

USA Phone Line: +1 (888) 464-ICED

Email: info@icedlondon.com

Instagram DM: @icedlondon

At Iced London, we don't sell "fast fashion" jewelry. We are not pulling pre-made, hollow pieces off a shelf. We build them exactly the same way we build a $50,000 Gold and Diamond piece.

The ICED LONDON Difference:

• The Process: The only variable we change is the material (Solid Silver instead of Gold; Moissanite instead of Diamond). The craftsmanship, labor, and standards remain at the highest level of high jewelry.
• Hand-Setting vs. Wax-Setting: Many overseas competitors use "wax setting." They cast the metal around the stones to save time. This often leads to stones falling out and a messy finish. We use Hand-Setting. Our master jewelers drill holes into the metal and set every single Moissanite stone by hand, prong by prong. This ensures your piece sparkles like a diamond and lasts a lifetime.
• Solid vs. Hollow: We don't cut corners. While others offer hollow-back pieces to save on silver, our pieces are solid and heavyweight.

The Result: A piece that looks, feels, and shines identical to a high-end gold and diamond piece. You aren't just buying a chain; you are buying into the Iced London standard of quality and community.